Almost two and a half million patients pass through pharmacies every day, but do we know how to get the most out of this health space that is so close, accessible and trustworthy?
Let us share with you some great tips that we could get from MyEaseDose, and where Here we tell you how you can get the most out of your visit to the pharmacy.
The rush is not a good counselor. Try to go slowly to the pharmacy. This way they can assist you in time and give you the attention you deserve. Ideally, if you want them to work on your health process, you should make an appointment. This way they can give you your place in the pharmacy agenda and work much better.
The Personalized Attention Zone (ZAP) is a space where you will have privacy and you will be able to talk with confidentiality and tranquility. If there are topics that you don’t feel like talking about in the customer service area, it’s the ideal place.
If you can, bring it in so they can take a look at it. If not, at least write down what medications you need and how you take them. And don’t forget nutritional supplements, vitamins, etc.
Take the opportunity to convey your concerns, fears, doubts. Tell them openly if you are not taking one or more of the medications that have been sent to you or if you have problems with them. If you think they make you feel bad, that they are not serving you, or in general any concern you have related to health, express it.
Have a main pharmacy. In it they will know your history, your previous experiences with medications, possible allergies, preferences, habits. If you create a bond of trust and closeness, you will build a space where you can work together on your health process, your pharmacotherapeutic experience and your healthy lifestyle habits.
Each pharmacy is specialized in one or several services. They can be nutritional advice, ABPM (Ambulatory Blood Pressure Monitoring), SPD (Personalized Dosage Service), Weight and child health, Pharmacotherapeutic Monitoring, Diabetes Service, lipid parameters, Skincare, orthopedics, dependent patient care, attention to the athlete.
Studies show that patients do not process all the information given to them in the consultation, be it medical, pharmaceutical or nursing. Do not hesitate to call and ask if you have any questions.
Not everything that is written on the internet is reliable. Go to scientific sources. Do not be guided by the theoretically scientific appearance of the page. If in doubt, ask your pharmacist.
The evidence tells us that if patients become aware, become literate in their health process and become involved in it, actively participating in decisions about their treatments, the results improve considerably. Comment, ask and express yourself.
Try not to be used as a messenger in their exchanges of information. With a positive attitude, provide the information you can to other professionals so that they can communicate with each other. The fact that they work in a coordinated manner and with direct communication channels will directly affect the improvement of the service that they can provide you.
